Shipping policy
Shipping
Products are shipped through Fedex, UPS, USPS, or DHL
Processing Time
Inks and supplies (consumables): Ships within 1 to 2 business days. This doesn't includes delivery time, carriers transit time may vary due to the current health situation and COVID restrictions.
WE DO NOT SHIP ON SATURDAY, SUNDAYS, OR HOLIDAYS
P.O Box and Military Address
USPS (United States Post Service) is the only one that can de used to deliver to those addresses.
Shipping Cost
Shipping costs are calculated during checkout based on weight,, dimensions, and destination of the package.
Insurance
Packages are insured for loss and damages up to the value. In case of loss or damage packages please contact us immediately at directofilmworld@gmail.com or at 346-342-1115
Cancellations
If you change your mind before we fulfill your order, please refer to our cancellation policy.
Processing Time
Inks and supplies (consumables): Ships within 1 to 2 business days. This doesn't includes delivery time, carriers transit time may vary due to the current health situation and COVID restrictions.
Printers and equipment (stock availability): Complete printers and bundles ships within 15 to 20 business days, This doesn't include delivery time, carriers transit time may vary.
WE DO NOT SHIP ON SATURDAY, SUNDAYS, OR HOLIDAYS
Things to consider
Due to high demand and COVID-19 (Coronavirus) situation. Carriers are not guaranteeing delivery time. Please plan accordingly and make sure you understand the time frames.
Because of the COVID-10 (Coronavirus) situation we encourage you to verify with your local post office, Fedex, UPS, and DHL if you can receive packages.
Tracking Number
Once your order is fulfilled. You will receive and email notification with the tracking number and updates by the carrier. Please make sure you don't have our email address blocked or verify your junk email.
Shipping Cost
Shipping costs are calculated during checkout and are based on weight, dimensions, and destination. Packages are insured for loss and damages up to the value. In case of loss or damage packages please contact us immediately. A claim will be needed to be open with the carrier.
Import Tax Duties
International shipments may be liable to be paid upon arrival at the destination country and may vary. Please be aware of those potential costs and that you understand them before placing an order with us.
Cancellations
If you change your mind before we fulfill your order, please refer to our cancellation policy.
Please make sure that your shipping address is correct.
Any revisions to the shipping address must be submitted before tracking number information has been sent and received. Re-shipping due to incorrect shipping address will be at the buyers expense. Shipping is nonrefundable. Multiple items purchased may be shipped together or separated depending on availability and it will not affect the shipping and handling charge. Lost packages can be claimed after 30 days (for domestic) and 90 days (for international).